REFUNDS

We have a 30-day return policy on Beaded Creations only, which means you have 30 days from the day you receive your item to request a return. 

POD Products, because orders are processed through Printery, a print-on-demand company, which means that all products are unique and produced only once ordered, returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind.  However, in case of a damaged product or a manufacturing error, Printify offers a free reprint or a refund if you contact them within 30 days of product delivery.

To be eligible for a return on Beaded Creations, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at whatabunchofcraft@yahoo.com. If your return is accepted, we will notify you by email, with instructions on where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please note that the customer will be responsible for 8% restocking fee and return shipping cost.

Please contact us for any return question at whatabunchofcraft@yahoo.com.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products such as special orders or personalized items.

Unfortunately, we cannot accept returns on sale items, discounted items by using a discount code, or gift cards.

Please get in touch if you have questions or concerns about your specific item.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we’ve approved your return, please contact us at whatabunchofcraft@yahoo.com.